R. Kendall Lyman


Kendall Lyman is the founding principal of The Highlands Group, a firm specializing in strategy, organizational change, and leadership development. He helps leaders around the world to navigate change, improve employee engagement, and transform culture. He is a member of the University of North Carolina’s Executive Education faculty and the Duke Corporate Education Faculty Network.

He has consulted with a wide array of organizations ranging from Fortune 500 to small and midsize firms. He has worked across diverse industries such as oil and gas, lodging, government, and manufacturing. Kendall has consulted internationally on projects in Europe, Latin America, Asia, and Africa, and he speaks fluent Spanish. He has worked with senior leaders from Cenovus Energy, TrueCar, Lowe’s, Comcast, RentPath, Sun Life Financial, Endocyte, Autotrader, Suncor, Kellogg’s, US Army Reserve, Eli Lilly, The National MS Society, US Navy, Merck, Shea Homes, NASA Kennedy Space Center, and The Atlanta Journal-Constitution.

Kendall’s work with clients has been recognized both nationally and internationally. Sun Life Financial won the Association for Talent Development (ATD) Excellence in Practice Award for Organizational Learning & Development; The Navy Postal Group in Washington, D.C., won the Federal Mail Center Excellence Award; The Norfolk Naval Shipyard won the Virginia State Quality Award; and the InterContinental Hotels Group received the ASTD Excellence in Practice Award.

He has held executive line management responsibilities, including the Practice Leader of the Organizational Change Consulting Group at FranklinCovey. He began his career working in marketing and sales at IBM. Kendall is co-author of two books Change the Way You Change! 5 Roles of Leaders Who Accelerate Business Performance and The Employee Engagement Mindset. He is also co-author of the management series The Business Strategy Audit and the white paper series A Case for Change Management.

Kendall lives with his wife and three children in the Salt Lake City, Utah, area. He holds a MBA from Brigham Young University.

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