Big South Region, Comcast

Consultants from The Highlands Group engaged with the senior leadership team from Comcast’s Big South Region to kick-off a year-long leadership project to provide consultation, leadership training, and team development. Participants will explore the region’s strategy, leadership and management practices, and customer service and quality issues. This engagement is part of a larger project to improve customer ratings over the next year, and is helping the region be one of the top performers in the country.